Hotel Operations Manager
By investing in experienced personnel with proven efficiency , our team of experienced professionals are the drive behind our vision to provide innovative and tangible guidelines that help hotels to penetrate the market and maximize their financial results.
We believe in our human resources and assist our people in evolving and enhancing their skills and abilities through clear goal setting, guidance, and open communication.
Mayor Hospitality Management is expanding its portfolio extremely dynamically. Thus, we are seeking talented collaborators to join our team and contribute to the achievement of our goals.
Position Description: Hotel Operations Manager
Scope of Responsibility: The management and administration of the hotel property, with primary responsibilities including:
- Oversight of the operation of the food and beverage departments.
- Oversight of the floor and room department.
- Achieving qualitative and financial objectives to increase revenue.
Key Duties and Responsibilities:
- Development, monitoring, and ensuring the proper functioning of departments.
- Managing operational functions, ensuring compliance with legal, health, and environmental procedures, and ensuring high levels of customer satisfaction.
- Cost management within the approved budgets set by management.
- Initiating and developing strategic processes (production procedures, cost control, safety and hygiene, procurement, maintenance).
- Evaluating and assigning responsibilities to subordinates based on their skills and abilities.
Qualifications/ Skills Required:
- Previous experience in a similar position in 4 or 5-star hotels in Greece or abroad.
- Excellent skills of the English language and proficient in at least one other foreign language.
- Strong communication and interpersonal skills, positive attitude with a willingness to contribute, knowledge, and proper guidance of the team.
- Experience in hotel pre-opening preparations, staff training, and adherence to management protocols.
- Experience in implementing hygiene and safety policies (ISO certification will be considered an additional qualification).
- Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), as well as a very good understanding of hotel management software.
The ideal candidate is a person who:
- Has a strong sense of responsibility, consistency and commitment to results
- Has excellent administrative and organizational skills
- Has excellent communication skills and maintains confidentiality
- Has a sense of teamwork and collaboration with colleagues
- Can perform under pressure
- Is goal oriented
- Has the ability to take initiatives
- Presents a professional appearance
The company offers:
- Seasonal employment
- Competitive compensation package tailored on the candidate’s qualifications within an excellent working environment
- Opportunities for career advancement
- Ongoing learning and growth opportunities
- Accommodation if needed
The CV should be send to the following email addresses: career@mayorhospitality.com and hr@mayorhospitality.com